Delete your My Family Signal account

Applies to the My Family Signal app on Android and iPhone, by Media Technology, LLC.

Option 1: Delete in the app (immediate)

1. Open My Family Signal and sign in.
2. Tap Settings (bottom right).
3. Tap Delete Account.
4. Confirm. Your account and data are deleted straight away and you are signed out.

Option 2: Request deletion by email

If you no longer have the app or can't sign in, email hello@myfamilysignal.com with the subject "Delete my account" and include the phone number you signed up with. We may ask you to confirm the request from that number. We complete email requests within 30 days and reply when it's done.

What is deleted

• Your profile: name, phone number, email address and profile photo.
• Your connections and the permissions you shared, including your shared location.
• Your invite codes and pending invites.
• Your ring and flash history, both sent and received.
• Your block (ban) list.
• Your sign-in record and device push tokens.

The people you were connected with will no longer see you in their circle.

What is kept, and for how long

• Subscription and purchase records are held by Google Play, the Apple App Store and our subscription provider (RevenueCat) under their own policies and tax rules. Deleting your account does not cancel a subscription — cancel it in Google Play or your Apple ID settings first to stop future charges.
• Server logs that may contain your account ID are kept for up to 30 days for security and troubleshooting, then deleted automatically.

Account deletion cannot be undone. To use the app again, create a new account.

Questions about your data? See our Privacy Policy or email hello@myfamilysignal.com and a person will answer.